Ftk999's Privacy Policy

Ftk999 (referred to as "we", "the platform", or "ftk999") is a trusted online gaming and betting platform for users in Bangladesh. Protecting your privacy is one of our core responsibilities. This Privacy Policy explains in detail how ftk999 collects your personal information, the purposes for which it is used, and how it is kept secure.

By using the ftk999 website or mobile app, you automatically agree to this Privacy Policy. If you do not agree with this policy, please refrain from using the platform.

Ftk999 collects only the information genuinely required to deliver its services. Collecting unnecessary or excessive data goes against our principles. A detailed breakdown of what we collect is provided below.

• Information provided during registration is collected directly from you.
• Some technical data is collected automatically while you use the platform.
• A copy of your national ID or passport may be requested for identity verification.

Ftk999 uses the information it collects solely for specific, defined purposes. We never use your data for unnecessary reasons or without your consent. The primary purposes for which ftk999 uses data under this Privacy Policy are outlined below.

• Account management: For registration, login, and profile updates.
• Payment Processing: To ensure deposits and withdrawals are completed securely.
• Customer Support: To resolve your complaints and queries quickly.
• Security: To prevent fraud, hacking, and money laundering.
• Service Improvement: To improve your experience on the platform.
• Legal obligations: Where required under Bangladesh law.
• Promotional Communications: To keep you informed about bonuses and offers, with your consent.

Ftk999 retains your data only for as long as necessary. Once the purpose has been fulfilled or the legally required retention period has expired, your data is securely deleted. In general, certain information is retained for a minimum of 5 years after account closure to meet legal obligations.

• Active account data: retained for the duration of the account.
• Financial transaction records: minimum 5 years (as required by law).
• Gaming activity logs: 3 years.
• KYC documents: 5 years after account closure.
• Customer support chat: 1 year.

Ftk999 never sells your data. In limited circumstances, however, it may be necessary to share certain information with trusted service providers. In every such case, strict data protection agreements are in place.

• Payment Providers: bKash, Nagad, Rocket — only the minimum data required to process transactions.
• Game provider: Minimum data required to verify game results.
• Law enforcement agencies: By court order or legal obligation.
• Anti-fraud system: Specialist service providers for fraud prevention.

Ftk999's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience on the platform. The use of cookies under ftk999's Privacy Policy is explained clearly below.

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Performance Cookies: To monitor platform speed and stability.
• Functionality Cookies: To remember your language preference and settings.
• Analytics cookies: Analysis of user behavior to improve the service.

You can disable non-essential cookies through your browser settings. Note that turning off certain cookies may affect the functionality of some platform features.

Under ftk999's Privacy Policy, you have certain important rights over your personal data. We fully respect these rights and aim to respond promptly to any request.

To exercise any of these rights, contact the ftk999 support team. We aim to respond within 72 hours.

Ftk999 is strictly for individuals aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration, and identity documents may be requested in cases of doubt.

Ftk999 employs industry-leading technologies and practices to protect your data. Our security infrastructure operates across multiple layers to ensure your information remains protected at all times.

• SSL/TLS 256-bit encryption: Every connection is encrypted and cannot be read by third parties.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Protected against server attacks.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Encrypted database: Stored data is also kept in encrypted form.
• Restricted Access: Only authorized personnel may access specific data.

Ftk999 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via your registered mobile number or email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

• The date of any change will always be noted at the top of the policy.
• At least 30 days' notice will be given before any major changes.
• A copy of a previous version is available upon request.

If you have any questions, complaints, or data requests regarding this Privacy Policy, please get in touch with ftk999's privacy team. We are always here to help.

© 2026 ftk999 — This Privacy Policy was last updated on 1 January 2026.